
Frequently Asked Questions
Answers to the questions families ask us most. Can't find what you're looking for? Reach out — we're happy to help.
Getting Started
How do I know if it’s the right time for in-home care?
If you or your loved one are struggling with daily routines, feeling isolated, recovering from an illness, or if family caregivers are showing signs of burnout, it may be time. We can help you assess the situation during a free consultation — there is no obligation.
How quickly can care begin?
In many cases, care can begin within a few days of your consultation. If you have an urgent situation — a hospital discharge, for example — we will do everything we can to start sooner.
Can services be changed over time?
Yes. Care plans are flexible. As needs change, we adjust the schedule, the services, or the level of support. Your care coordinator checks in regularly to make sure the plan still fits.
Services
What is the difference between home care and home health?
Home care is non-medical support with daily living activities — bathing, meals, companionship, transportation. Home health involves skilled nursing or therapy and requires a doctor’s order. We provide home care and can coordinate with home health providers when both are needed.
Can you provide care in an assisted living community?
Yes. Many families use our services to supplement care in an assisted living or independent living community — providing one-on-one attention that facility staff may not have time to offer.
Do you provide overnight care?
Yes. We offer overnight care for clients who need supervision or assistance during the night. This can be scheduled regularly or occasionally.
Can family members participate in creating the care plan?
Absolutely. Family input is essential. We build care plans in conversation with the client and family, and we keep families informed with regular updates.
Caregivers
What happens if my regular caregiver is unavailable?
We aim for consistency, but if your regular caregiver is sick or unavailable, we send a familiar backup caregiver and communicate the change in advance. Your care plan travels with the caregiver.
How are caregivers selected?
Caregivers go through a thorough screening process including background checks, reference verification, and training. We match caregivers to clients based on personality, skills, and care needs.
Scheduling
How quickly can care begin?
In many cases, care can begin within a few days of your consultation. If you have an urgent situation — a hospital discharge, for example — we will do everything we can to start sooner.
Can services be changed over time?
Yes. Care plans are flexible. As needs change, we adjust the schedule, the services, or the level of support. Your care coordinator checks in regularly to make sure the plan still fits.
Do you provide overnight care?
Yes. We offer overnight care for clients who need supervision or assistance during the night. This can be scheduled regularly or occasionally.
Pricing & Payment
How much does in-home care cost?
Cost depends on the level of care, the number of hours, and your location. We provide clear pricing during your consultation and can discuss options for private pay, long-term care insurance, and veterans benefits. There is no charge for the initial conversation.
Dementia Care
Can family members participate in creating the care plan?
Absolutely. Family input is essential. We build care plans in conversation with the client and family, and we keep families informed with regular updates.
Do you serve clients with dementia?
Yes. We provide specialized dementia and Alzheimer’s care with caregivers trained in memory care techniques, routine-building, and compassionate communication.
Service Areas
Which communities do you serve?
We serve Horry County and Georgetown County, South Carolina — including Myrtle Beach, Conway, North Myrtle Beach, Surfside Beach, Georgetown, Pawleys Island, Murrells Inlet, and many surrounding communities.
Family Communication
Can services be changed over time?
Yes. Care plans are flexible. As needs change, we adjust the schedule, the services, or the level of support. Your care coordinator checks in regularly to make sure the plan still fits.
What happens if my regular caregiver is unavailable?
We aim for consistency, but if your regular caregiver is sick or unavailable, we send a familiar backup caregiver and communicate the change in advance. Your care plan travels with the caregiver.

Still Have Questions?
We're here to help. Reach out and a member of our care team will answer your questions personally.